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Will RecordiaPro secure my information?
RecordiaPro protects your personal information with industry-leading security and fraud prevention systems. When you use RecordiaPro, your personal and call information is not shared with anyone.

How soon will I receive my Account Information?
Upon payment, your Account Information is instantly sent to the email address provided.

Will you be shipping me something?
We do not mail the RecordiaPro product but rather send you the Account Information via email. Other products purchased may require shipping.

Why do you need my email address?
Your Account Information is emailed to the address provided. If you do not enter a valid email address, you will not receive your Account Information.

I keep on getting an "AVS mismatch" error?
An "AVS mismatch", Address Verification error, occurs when your billing address and/or zip code could not be verified with the records of your financial institution. If you are sure your address is correct, try contacting your financial institution to make sure they have the correct address on file.

When you receive this error, it is possible that your bank will place a temporary hold on your funds for this authorization. Your funds should be released after a short period of time, and your card will not be charged. You should check with your bank for more information during this time.

Notice: The RecordiaPro product or service may not be used to violate the privacy rights of others, or to access or intercept electronic communications in violation of wiretap statutes. Phone tapping and eavesdropping is illegal in certain states. In no way will RecordiaPro or its subsidiaries or partners be held responsible for inappropriate use of this product. It is the responsibility of the purchaser or user to ensure that conversations are only recorded in accordance with the law of the jurisdiction where the product is utilized. IT IS THE SOLE RESPONSIBILITY OF THE BUYER TO CONSULT LEGAL COUNSEL FOR THE INTERPRETATION OF ANY LAWS APPLICABLE TO THE AREA OF INTENDED USE OF THIS PRODUCT.

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